SHIPPING & returns
Every product is handmade and poured by us, so we ask all of our customers to allow for 3-5 working days for their product to be made. In some instances it may be that the product you have ordered has recently been made, so we are able to ship your order the next day.
Hermes Standard Delivery
Estimated 3-5 business days
DPD Standard Delivery
Estimated 1-2 business days
E17 Delivery - Walthamstow
As part of our initiatives to reduce our carbon footprint, we offer free local deliveries within Walthamstow, where we either walk or cycle your deliveries to you.
We also offer a free collection service, where you can select to collect your order from us in Walthamstow.
In the unlikely event that you are unhappy with one of our products, we will be happy to refund the cost once we have received the returned item. We can not cover the cost of any return shipping charges unless the item you received was damaged or faulty.
*We must receive the item back in perfect condition*
To find out more click here or get in contact with us below.